SONY SELF TEST

SONY KDL-32EX500 - KDL-37EX500 - KDL-40EX500 - KDL-46EX500 - KDL-55EX500 Series LCD TVs - SELF DIAGNOSTIC MODE & SERVICE MODE

SELF DIAGNOSTIC MODE

For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen.

1-487-700-11 REMOTE COMMANDER (RM-ED035)

1-487-758-11 REMOTE COMMANDER (RM-ED033) EX508.

[To Bring Up Screen Test]

In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:

DISPLAY à CHANNEL [5] à VOLUME [-] à TV POWER.

Self Diagnostic Display Screen & Descriptions

CLICK ON THE PICTURES TO ZOOM IN

Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen.  After you have completed the repairs, clear the result display to “0”.

Clearing the Self Check Diagnostic List

Error history and Error count: Press the Channel 8 => Channel 0.

Panel operation time: Press the Channel 7 => Channel 0.

Exiting the Self-diagnostic screen

To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.

HOW TO ENTERING SERVICE MODE

Turn on the main power switch to place this set in standby mode.

Press the buttons on the remote commander as follows, and entering service mode.

Service mode display.

Note: First of all, when you enter Service Mode, you can see “Digital” service mode.

Whenever you press “OPTIONS” or “JUMP” on remote, each service mode is changed. “Digital” à “Chassis” à “Sub”.

TO USE REMOTE CONTROLLER IN SERVICE MODE

After entering service mode, then turn off the power switch.

WHITE BALANCE ADJUSTMENT

Change Data of “Digital” service mode. (“006 WB”category)

1. Press “0” or “10” on remote toenter WB adjustment mode.
2. Press number key “1”~”6” directly. “*” stamp move.
3. Press “12 / enter / select” to decide and advance next step. When returning on the previous page, press “return”.
4. Change data by number key “0”~”9” directly. (0-255)
5. Press “12 / enter / select” to save data.  It shows red “WRITE”. It indicates writing is processing. Writing process is done at this point.

SAVE CHANGING DATA

Change Data of “Chassis” or “Sub” service mode

1. Write data for “Chassis” or “Sub” service mode.  a. Press “Mute” on remote. It shows green “SERVICE” changes to green “WRITE”.  b. Press “0” or “enter” on remote. Green “WRITE” changes to red “WRITE”. It indicates writing is processing.  c. After a while, red “WRITE” changes to green “SERVICE”. Writing process is done at this point.
2. TV reboot is necessary for applying data change.

CHANGE DATA

Note: “Digital” service mode doesn’t have to save. (except “002 MODEL” category)

1) Change Data of “Digital” service mode. (except“003 DIG_SRV_MODE” category)

a. Press “2 / 5” on remote to select (up / down) category.

b. Press “1 / 4” on remote to select (up / down) Item.

c. Press “0 / 10” on remote to select item.

2) Change Data of “Digital” service mode. (“003 DIG_SRV_MODE”category) “003 DIG_SRV_MODE” is one category of “Digital” service mode.

Note because this operation is special.

a. Press “2 / 5” on remote to select “003 DIG_SRV_MODE”.

b. Press “1 / 4” on remote to select (up / down) Item.

c. Press “0 / 10” on remote to select item.

d. Press number key “1”~”9” directly. “*” stamp move.

e. Press “12 / enter / select” to decide and advance next step. Press, “return”, when returning on the previous page.

3) Write data for “Digital” service mode. (“002 MODEL” category)

Note: This procedure operation, when replaced the B board.

Note: Do not write wrong segment or destination information in Product ID.

When the wrong setting is written, TV may not operate.

000 SEG *** Product ID - segment information

001 DEST*** Product ID – destination information

a. Change data for each model.

b. Press “0” or “enter” on remote. It shows red “WRITE”. It indicates writing is processing.

c. Writing process is done at this point.

SET TO SHIPPING CONDITION

How to do shipping condition.

a. Move to “Digital”service mode.

b. Press “8” on remote. It shows green “SERVICE” changes to green “RST-”.

c. Press “mute” on remote. Added green “EXE” after green “RST-”.

d. Press “0” or “enter” on remote. Green “EXE-RST” changes to red “EXE-RST”. It indicates writing is processing.  After a while, red “EXE-RST” changes to green “SERVICE”. And all LED lights. Writing process is done at this point.

Another way

You can set to shipping condition w/o entering Service Mode.

 “Cursor Up” on remote + “Power Key” on Front panel.